Bug Report: Loading Message Glitch In Report Cards

by RICHARD 51 views

Hey guys! 👋 We've got a bit of a snag we need to iron out in the report card system. It looks like the "Loading the report..." message is sticking around where it shouldn't, causing a bit of a visual hiccup. Let's dive into the details and get this sorted out. This bug impacts the user experience, so it's definitely something we want to address promptly. We want those reports to load smoothly and seamlessly!

The Issue: Loading Message Persistence

So, here's the deal: when you add a new report card and preview it, you'll see the temporary "Loading the report..." message, which is totally expected. The system is working hard behind the scenes to fetch the data. The problem is, that message doesn't disappear when the card loads as it should. Instead, it seems to be clinging on to the previous cards, creating a bit of a visual mess. It's like the loading message is a clingy ex that just won't go away, lol. This is not the behavior we want, and it's definitely not user-friendly.

We've identified this issue in several branches, including teal@teal_reportable, teal.reporter@teal_reportable, and teal.modules.general@teal_reportable. This means the bug isn't confined to a single version, so it's crucial to find a fix that addresses the root cause across all affected areas. The impact is consistent: the loading message duplicates itself across the cards. It's essential that the fix addresses the root cause of the issue. The core problem is the loading message incorrectly persisting in the UI. The persistence of this message creates a confusing and unprofessional user experience. We need to ensure that the loading messages are properly managed and dismissed.

We have to ensure the loading state is correctly managed and displayed. This involves verifying the loading states across different components. We need to carefully analyze how the loading message is being triggered. The fix must guarantee that the loading messages are correctly displayed and dismissed. This bug is causing the loading message to display where it should not. We need to examine how the loading messages are being handled and managed within the code.

Branches Affected

Here's a rundown of the branches where we've confirmed this issue:

  • teal@teal_reportable
  • teal.reporter@teal_reportable
  • teal.modules.general@teal_reportable

It's important to note that the issue appears across several different branches. The fix needs to be comprehensive. This makes it an interesting challenge for our engineers. The fact that the bug appears in multiple branches. This implies that the root cause is likely in a shared component or a commonly used function. Fixing it will require attention to ensure the fix propagates correctly.

Testing and Reproduction

We've been able to reproduce this behavior. The bug has been successfully reproduced by following the steps outlined. The problem occurs when adding a new card and previewing its contents. This means that the issue is easily reproducible. The loading message issue persists in the UI. It is displayed on cards where it should not be.

To reproduce this issue, you can follow the instructions that we have set up:

  1. Add a new report card.
  2. Preview the card to trigger the loading state.
  3. Observe the loading message's behavior.
  4. Verify that the loading message persists on previous cards.

We've also got a handy reference to the specific discussion thread where this bug was identified: https://github.com/insightsengineering/teal.modules.general/discussions/913. If you want more context, head over there. The discussion provides additional insights and information. The link provides all the information that you need to reproduce it. This is a great place to dive deeper into the issue. The issue is discussed and tested in detail.

We've also included a visual aid: https://github.com/user-attachments/assets/f246f76d-1022-4a08-9fda-eade9b40f1b8. This visual aid gives you a better idea. The screenshot helps illustrate the problem perfectly. This visual aid should help the developers to see the problem.

Technical Details and Context

Let's get a bit more technical, shall we? While the provided information doesn't include detailed sessionInfo() or Relevant log output sections, we can still infer some technical context based on the bug description. The core issue seems to be related to how the loading state of the report cards is managed within the application. Specifically, there's a problem with how the loading message is being displayed and cleared. The message isn't being correctly hidden or removed after the card's content has loaded. This could be due to a variety of reasons, such as:

  • Incorrect state management: The component responsible for managing the loading state might not be updating correctly. This is a common source of these kinds of UI bugs.
  • Asynchronous issues: The loading process is likely asynchronous, meaning it happens in the background. This can lead to race conditions or timing issues. This means the loading message isn't always being handled correctly.
  • Component lifecycle: The component's lifecycle (e.g., when it's created, updated, or destroyed) could be impacting how the loading message is displayed and removed. This could be a key aspect to consider.
  • Event handling: There might be an issue with how events are being handled. This could lead to the loading message persisting in the wrong place.

We need to thoroughly examine the codebase to pinpoint the exact cause. We also need to examine how the loading message is being displayed. We have to examine the code responsible for managing the loading state. It will involve tracing the flow of data and events. We must also understand the component lifecycle. We have to ensure that the loading message is correctly displayed and dismissed.

Code of Conduct, Contribution Guidelines, and Security Policy

We're committed to maintaining a welcoming and collaborative environment. We adhere to the following policies:

  • Code of Conduct: We expect all contributors to follow our Code of Conduct. We encourage respectful and inclusive interactions. This ensures a positive atmosphere for everyone.
  • Contribution Guidelines: We have contribution guidelines. This ensures a standardized process for contributions. We have these guidelines in place to make the contribution process smooth. The guidelines ensure a consistent code quality.
  • Security Policy: We take security seriously. We adhere to our security policy to protect our users and data. This ensures that any security vulnerabilities are addressed promptly.

We are dedicated to improving the user experience. We will resolve the loading message bug as quickly as possible. We are committed to delivering high-quality and reliable software.

Next Steps

Here’s what we need to do to fix this:

  1. Investigate the code: Dive into the codebase. We'll focus on the components responsible for rendering the report cards. We have to examine how the loading state is managed. Find the exact line of code where the bug is happening.
  2. Identify the root cause: Figure out why the loading message isn't being removed correctly. Is it a state management issue, an asynchronous problem, or something else?
  3. Implement a fix: Write the necessary code to ensure the loading message is displayed and removed correctly. This might involve updating the state, adjusting the component lifecycle, or modifying how events are handled.
  4. Test thoroughly: Test the fix on all affected branches. Make sure the loading message behaves as expected. Verify that the fix resolves the issue.
  5. Deploy the fix: Once we're confident in the fix, we'll deploy it to production. We have to minimize any disruption to our users.

We're confident that we can squash this bug quickly! Let's get to it, guys!